the Mellow Atelier

Privacy Policy

At the Mellow Atelier, we attach great importance to the privacy and security of the personal data you entrust to us. This Privacy Policy explains what information we collect when you visit our website, fill out our forms, or register for our workshops, how we use it, and your rights under the European Union General Data Protection Regulation (GDPR / AVG).

What Personal Data Do We Collect?

During workshop bookings, communication forms, or newsletter registrations, we may request the following information from you:

  • Personal Information: First name and last name.
  • Contact & Event Information: Email address, phone number, and the city/location where the workshop is requested to take place.
  • Special Health Sensitivities (Allergy Information): Allergy or sensitivity information that you voluntarily provide in the form, solely for the purpose of organizing any refreshments offered during the workshop in accordance with your health.

For What Purposes Do We Use Your Data?

We process the personal data we collect only in the following situations and for the specified purposes:

  • Workshop Organisation: Sending reservation confirmation messages, delivering workshop details to you, and fully providing the service.
  • Legal and Financial Processes: Issuing an invoice in your name for the service you purchased and maintaining accounting records.
  • Newsletter and Marketing: We may use your email address to announce new workshop dates, share special campaigns, or send monthly creative newsletters (unless you unsubscribe).

Sharing Data with Third Parties

Your personal data is never sold or transferred to third parties for commercial purposes. Your data is shared only with trusted business partners necessary for running our service:

  • Secure payment infrastructure systems,
  • Email newsletter delivery and calendar integration tools,
  • Authorised official institutions as required by legal obligations (accounting/tax processes).

Workshop Photos and Videos

The photo and video recordings taken during our workshops and approved by you in the Terms and Conditions document are stored securely in our company's digital archive. These visuals are used solely for promoting the Mellow Atelier on social media, our website, and marketing materials.

Data Retention Period

  • Invoice and Financial Information: In accordance with Dutch tax legislation, your personal data required for billing and accounting is legally stored for 7 years.
  • Newsletter and Contact Information: This data will continue to be stored unless you unsubscribe from the newsletter or request that we delete your information.

Your Legal Rights Under GDPR / AVG

In accordance with European Union standards, your rights include:

  • Right to Information and Access: The right to know what data we have about you and to request a copy of it.
  • Rectification: The right to update your missing or incorrect information.
  • Right to be Forgotten: The right to request complete deletion of all your personal data from our systems not subject to legal retention obligations, as well as your photos taken during workshops.
  • Withdrawal of Consent: The right to unsubscribe from the newsletter at any time or to revoke permission to use your photos.

For any requests regarding your personal data or Right to be Forgotten applications, please contact us via our official email address.

Questions?

Reach us any time at info@themellowatelier.com